Refund Policy and Replacement Warranty
Thank you for choosing the Royal Stainless Steel Insulated Casserole. We are committed to ensuring your satisfaction with our product and strive to maintain the highest quality standards.
Refund Policy
Please note that we do not offer refunds for this product. We recommend reviewing the product details and specifications thoroughly before making your purchase. If you have any questions or require assistance, our customer support team will be happy to help.
- 1-Year Replacement Warranty
We stand behind the quality of our product and offer a 1-year replacement warranty for any manufacturing defects or quality issues.
Warranty Terms and Conditions:
- 1.The warranty is valid for 1 year from the date of purchase.
- 2.It covers manufacturing defects and quality-related issues only.
- 3.The warranty does not cover:
○Damage caused by misuse, improper handling, or physical damage.
○Wear and tear resulting from regular use.
○Damage caused by exposure to extreme conditions (e.g., high heat, freezing temperatures).
How to Claim Your Warranty:
- 1.Contact our customer support team with proof of purchase (e.g., receipt or order confirmation).
- 2.Provide details of the issue, along with photos or videos, if necessary.
- 3.Our team will review your request and guide you through the replacement process.
We are here to ensure your experience with our product is nothing short of exceptional. For further assistance, feel free to reach out to us at greentik5757@gmail.com.